Privacy PolicieS - Gem Worldwide

At Gem Worldwide, Your Privacy is Protected.

Privacy Policy – Gem Worldwide

At Gem Worldwide, we have proudly served the global transportation needs of our clients for over four decades. With a legacy of excellence, we remain deeply committed to safeguarding the personal information entrusted to us by our valued clients, including members of the Fortune 100. Through our use of advanced technology and a steadfast focus on quality, reliability, and discretion, we ensure a seamless and secure experience across every touchpoint.

This Privacy Policy outlines how Gem Worldwide ("we," "us," or "our") collects, uses, protects, and manages personal contact information within our secure systems. This includes, but is not limited to, encrypted online payment data, addresses, email addresses, and phone numbers from both new and existing customers.

We encourage you to read this policy carefully to understand how your personal information is handled and your rights regarding that data.

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1. Information We Collect

We may collect the following types of personal contact information:

• Payment Information: Encrypted credit card or other payment details are collected to securely process transactions.

• Address Information: Necessary for service delivery, billing, and logistical coordination.

• Email and Phone Numbers: Used for communication, trip confirmations, service updates, and customer support.

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2. How We Use Your Information

We use the personal information collected to:

• Process Payments: Securely complete financial transactions.

• Deliver Services: Coordinate and fulfill transportation services.

• Communicate Effectively: Send service updates, confirmations, and provide customer assistance.

• Manage Accounts: Maintain client profiles and preferences.

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3. Sharing Your Information

Your personal information may be shared in the following limited circumstances:

• With Trusted Service Providers: Including partners for payment processing, logistics, or customer support—only to the extent required to deliver services.

• To Fulfill Legal Obligations: If required by law, court order, or government request.

• Business Operations: In the event of a merger, acquisition, or restructuring, data may be shared as part of that process.

Please note: Gem Worldwide does not sell your personal information to any third parties. We are committed to preserving your privacy and trust.

For any questions regarding our data handling practices, please contact: info@gemlimo.com

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4. Your Choices & Rights

You have the following rights regarding your information:

• Access & Correction: You may request access to your data and request corrections if any information is inaccurate.

• Deletion: You may request deletion of your information, subject to legal or operational obligations.

• Communication Preferences: You may update or opt out of non-essential communications.

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5. Data Security

We employ advanced technical and organizational measures to ensure the protection of your data. This includes encryption protocols, access controls, and monitoring systems to guard against unauthorized access or data misuse.

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6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

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7. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, services, or applicable regulations. We will notify users of significant changes by updating the policy on our website and revising the effective date.

Effective Date: August 4th, 2025

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8. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:

Email: info@gemlimo.com

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Additional Notices:

Location Data

The Gem Limo Mobile App, developed by GroundWidgets, may access your mobile device’s location to offer features such as real-time chauffeur tracking, fare estimation, and enhanced safety. Location data is collected only with your consent and solely while the app is in use. You can disable location access through your device settings at any time.

Account Deletion

If you would like to request deletion of your Gem Limo app account, please email info@gemlimo.com using your registered email address. Upon receipt of your request, we will begin the account deletion process and remove associated data in accordance with this Privacy Policy.

By using Gem Worldwide’s services, you acknowledge and accept the practices described in this Privacy Policy.