Which booking and expense platforms do you integrate with?

Gem is integrated with Concur, Sabre, Saturn, Groundspan, and Neo1. Groundspan bridges Concur with Sabre and other GDS platforms, e-receipts sync to Concur and other expense tools automatically, and enterprise programs can add custom SLA reporting.

Will we have a dedicated account manager?

Yes. Corporate programs are assigned a named account manager who owns onboarding, policy setup, and reporting, backed by 24/7/365 in-house dispatch.

Can you support duty-of-care and reporting requirements?

Real-time GPS tracking through our chauffeur-locator app supports duty-of-care obligations, and monthly spend and CO2 reporting is available so procurement and sustainability teams have the numbers they need.

Do you cover travel outside our home city?

Yes. One platform, one phone number, and one set of standards extend across 750+ cities through our vetted affiliate network, so a program built in one metro travels with your team.

Does Gem Worldwide integrate with Concur, Sabre, and Neo1?

Yes. We are integrated with SAP Concur, Sabre GDS, Neo1, and Groundspan. Corporate travel programs can book our chauffeurs inside their existing booking workflow with policy enforcement and automated expense capture.

How does daily-driver pricing work?

Daily-driver programs are billed as a flat retainer (daily, weekly, or monthly) covering the assigned chauffeur and vehicle for an agreed-upon shift block. No per-trip surcharges, no surprise overage. Backup chauffeur is included for vacation and sick coverage.

What reporting is available for corporate accounts?

Corporate accounts receive auto-delivered monthly statements with rides, riders, departments, cost centers, GL codes, and CO₂ figures. Custom slicing is available on request. Quarterly business reviews include an executive summary and program optimization recommendations.

Can Gem Worldwide support travel-risk management and duty-of-care tracking?

Yes. We provide real-time GPS feeds and check-in confirmations that integrate with major travel-risk-management platforms including iJET, International SOS, and AlertMedia. Chauffeur training includes incident-response protocols.

Corporate Black-Car & Executive Travel

SAP Concur travel ground transportation booking on laptop screen

Concur Travel Integration

Direct integration with SAP Concur for travel programs.

Direct integration with SAP Concur for travel programs that need ground transportation in policy and on-receipt. Bookings flow through your existing approval and expense workflow — no separate invoice chase. Receipts auto-attach. Policy violations flag at booking, not after the trip.

What's included

SAP Concur in-policy ground booking
Auto-attached receipts for expense reports
Policy-violation flags before the trip
Single point of contact for travel managers

Sabre GDS travel agency booking screen with ground transportation reservation

Sabre GDS Booking

Sabre GDS-integrated ground for travel agencies and corporate programs.

Sabre GDS-integrated ground transportation for travel agencies and corporate programs. Bookable inside the same workflow as flights and hotels — single PNR, single confirmation, single point of contact. Live availability, real-time pricing.

What's included

Single-PNR booking alongside flights and hotels
GDS-native pricing and availability
Travel agency commission support
Direct dispatch coordination on schedule changes

Corporate travel program manager reviewing Neo1 ground transportation reporting

Neo1 Travel Program

Neo1-integrated chauffeured ground for Fortune 500 travel programs.

Neo1-integrated chauffeured ground for Fortune 500 travel programs. Policy-aware booking, automated expense capture, monthly reporting straight into your travel manager's dashboard. Dedicated implementation support during onboarding.

What's included

Neo1 marketplace ground booking
Automated expense and CO₂ capture
Policy-aware fare matching
Dedicated onboarding and implementation support

Groundspan Network

Gem Worldwide is a Groundspan-certified ground operator.

Gem Worldwide is a Groundspan-certified ground operator. Use your existing Groundspan booking flow to reserve our chauffeurs in the tri-state and across our 750-city affiliate network. Same standards in every city.

What's included

Groundspan-certified operator status
Tri-state direct fleet plus 750-city affiliate coverage
Consistent vehicle class across markets
Single dispatch ticket for multi-city itineraries

Executive black SUV chauffeur dedicated daily driver corporate program

Daily Driver Programs

Dedicated chauffeur and vehicle assigned to your executive.

Dedicated chauffeur and vehicle assigned to your executive on a daily, weekly, or monthly cadence. Same chauffeur, same SUV, same routine — predictable cost, predictable service. Backup chauffeur on standby for vacation and sick days.

What's included

Same chauffeur, same vehicle, every day
Daily / weekly / monthly retainer options
Backup chauffeur on standby for coverage
Predictable monthly billing — no per-trip surprises

Black executive sedan multi-stop corporate itinerary in Manhattan financial district

Multi-Stop Itineraries

Wall Street roadshow, Hudson Yards visits, JFK back-to-Westchester.

Wall Street roadshow, Hudson Yards client visits, JFK back-to-Westchester — chauffeur waits between stops, dispatch tracks the whole day on one ticket. As-directed hourly billing or per-stop pricing.

What's included

As-directed hourly or per-stop pricing
Chauffeur waits between stops at no extra charge
Single dispatch ticket for the whole day
Real-time itinerary changes with no rebooking

Corporate account manager reviewing transportation program with travel team

Dedicated Account Manager

Every Fortune 500 program gets a named account manager.

Every Fortune 500 program gets a named account manager with a direct line. Quarterly business reviews, custom reporting, single point of escalation when something needs to move now. Available for emergency dispatch 24/7.

What's included

Named account manager with direct phone line
Quarterly business reviews with travel team
Single escalation point for urgent dispatch needs
24/7 emergency contact for traveling executives

Corporate transportation monthly spend report and analytics dashboard

Monthly Spend & Activity Reports

Auto-delivered monthly statements with full slicing.

Auto-delivered monthly statements with rides, riders, departments, cost centers, GL codes, and CO₂ figures. Custom slicing on request — your finance team won't have to chase data. Quarterly executive summary on top.

What's included

Monthly statements by rider, department, cost center, GL
CO₂ emissions reporting per ride
Custom slicing on request
Quarterly executive summary

Duty of care travel risk management dashboard tracking corporate ground transportation

Duty-of-Care Tracking

Real-time location and check-in feeds for traveling employees.

Real-time location and check-in feeds for traveling employees. Integrates with your travel-risk-management system so security and HR see the same picture as dispatch — instantly. Incident protocols built into chauffeur training.

What's included

Real-time GPS feed available to travel security
Integrates with iJET, International SOS, AlertMedia
Incident protocols built into chauffeur training
Automated check-in confirmation messages

Concur, Sabre, and Neo1 ground built for Fortune 500 travel programs.

Direct integration with SAP Concur for travel programs.

What's included

Sabre GDS-integrated ground for travel agencies and corporate programs.

What's included

Neo1-integrated chauffeured ground for Fortune 500 travel programs.

What's included

Gem Worldwide is a Groundspan-certified ground operator.

What's included

Dedicated chauffeur and vehicle assigned to your executive.

What's included

Wall Street roadshow, Hudson Yards visits, JFK back-to-Westchester.

What's included

Every Fortune 500 program gets a named account manager.

What's included

Auto-delivered monthly statements with full slicing.

What's included

Real-time location and check-in feeds for traveling employees.

What's included

Beyond corporate transportation