Sabre GetThere + Gem: TMC-Integrated Chauffeured Services
- Joe Gulino Jr.
- Apr 25
- 5 min read

Travel management companies and corporate travel teams are increasingly adopting unified ground transportation within their booking and reporting infrastructure. Sabre GetThere is the platform of choice for Fortune 100 and Fortune 500 programs seeking a single command center for flights, hotels, rental cars, and ground transportation across every region and supplier.
Gem Worldwide integrates natively with Sabre GetThere, allowing travel managers to book ground transportation directly within the TMC workflow—no external portal, no dual-entry data, no missing receipt trails. Bookings flow through to your reservations stream instantly. Contacts us directly at reservations@gemlimo.com to configure your Sabre integration.
Why Integrate Ground Transportation with Sabre GetThere
Native booking workflow. Travel managers and bookers already use GetThere for flights and hotels. Adding Gem ground transportation within that interface eliminates task-switching, reduces booking errors, and accelerates fulfillment. A corporate traveler's complete trip itinerary—flight, hotel, ground—exists in a single record.
Automated e-receipt capture. Gem sends structured e-receipts that flow directly into Sabre GetThere's expense and reconciliation module. Travel managers stop chasing email attachments and spreadsheet uploads. The receipt data is already in the system.
Consolidated reporting and analytics. Ground transportation spend rolls up alongside flights and hotels in your corporate travel reporting. Budget allocation, vendor spend, volume trends, and cost-per-trip metrics all appear in your dashboard.
Global ground network under one supplier. Sabre GetThere users can book Gem in 200+ cities worldwide—direct service in NJ/NY/PA and affiliate operators in major metros globally. Single supplier, single contract, one integration, worldwide coverage.
Integration Architecture and Booking Flow
Gem's Sabre GetThere connector allows travel managers and TMC teams to:
Create itineraries that include flights, hotels, and ground transportation in a unified booking interface
Assign travelers to Gem ground service with vehicle type and special requirements (professional greeter, on-site dispatch, accessibility needs)
Access real-time availability for sedans, SUVs, Sprinters, mini coaches, and motor coaches across Gem's network
Receive automated confirmations with vehicle details, driver contact, pickup instructions, and tracking links
Pull e-receipts that auto-populate into expense systems for immediate reconciliation
For travel management companies, the integration positions Gem as a recommended ground transportation partner—reducing your vendor footprint and enabling your clients to consolidate under a single, globally available supplier.
Vehicle Fleet and Transportation Options
Sabre GetThere integrates with Gem's full vehicle catalog:
Executive Sedan (Volvo S90, Lincoln Aviator Sedan)—ideal for solo executives and small teams
Executive SUV (Lincoln Aviator, Lincoln Navigator, Cadillac Escalade)—perfect for teams of 5-7 with luggage
Mercedes Executive Sprinter Van—limousine-style interior for 8 passengers plus luggage; frequently used for corporate group travel and small events
Mini Coach (27, 39, 40 passenger)—for group transportation, corporate events, board retreats
Motor Coach (56 passenger)—for large-scale corporate events and all-hands gatherings
Travel managers can specify vehicle class, time window, and service level at booking. Special requests—professional greeter, on-site dispatch coordination, accessibility requirements—are included in the Sabre GetThere booking note fields and automatically routed to Gem dispatch.
On-Site Dispatch for Multi-Vehicle Events and Roadshows
For corporate roadshows, multi-city events, and board-level travel with multiple vehicles, Gem deploys an on-site dispatcher—a dedicated coordinator who:
Manages vehicle staging, timing, and real-time changes
Coordinates directly with your travel coordinator and event team
Handles traffic delays, attendee changes, and dynamic route adjustments
Ensures white-glove execution without reliance on phone-based coordination
This is logged in Sabre GetThere's event planning module and communicated to our dispatch team during the booking confirmation process.
Electronic Receipts and Expense Automation
Every Gem ground transportation trip generates a structured e-receipt that includes:
Trip date, time, and duration
Pickup and destination addresses
Vehicle type and driver name
Mileage, rate type (flat-rate or hourly), and total cost
GEM invoice number and booking reference
The e-receipt is transmitted to Sabre GetThere's reconciliation module within 24 hours of trip completion. Travel managers can review, validate, and reconcile Gem charges alongside flight and hotel expenses in a unified dashboard—no separate ground transportation receipt tracking.
24/7 Global Support for Travel Managers
Gem's 24/7 dispatch operates worldwide to support last-minute Sabre GetThere bookings, flight delays, and mid-trip changes. Travel managers can:
Call (877) 436-5466 for direct support
Email reservations@gemlimo.com with booking issues or escalations
Access real-time vehicle tracking via Sabre GetThere's mobile integration
Modify reservations on the fly without losing receipt data or audit trails
For international trips, Gem's affiliate operator network ensures consistent service and support across time zones and regions.
What Travel Managers Get with Gem + Sabre GetThere
Single-supplier consolidation. Eliminate 5-10 regional ground vendors and manage ground transportation through a single Sabre GetThere partner.
Consistency. Same standard (on-time, professional, safety-focused) across 200+ cities globally.
Efficiency. Bookings auto-flow into Gem dispatch. E-receipts auto-flow into your Sabre reconciliation system.
Cost visibility. Ground transportation spend aggregates with flights and hotels in your corporate travel reporting. Volume pricing becomes transparent; discrepancies surface immediately.
Admin reduction. No manual receipt collection, no data re-entry, no lost or misfiled ground transportation documentation.
How to Engage Gem + Sabre GetThere
For Travel Management Companies: Contact info@gemlimo.com to discuss white-label resale, partner rates, and integration rollout.
For Corporate Travel Managers: Submit a request to your TMC or directly to Gem's reservations team to enable Sabre GetThere integration within your travel program. We'll work with your IT and procurement teams to establish contract terms, rates, and implementation timeline.
For Procurement Teams: Gem is WBENC-certified woman-owned, carries comprehensive insurance (general liability, auto), and provides compliance documentation for vendor on-boarding into corporate travel programs.
Frequently Asked Questions
Does Sabre GetThere integration require a separate contract with Gem, or is it included in existing TMC agreements? Integration can be added to existing TMC agreements or established as a direct corporate contract. Contact reservations@gemlimo.com to discuss options.
Can Sabre GetThere travelers book Gem ground transportation on-demand without pre-trip planning? Yes. GetThere's mobile module allows travelers to book same-day ground transportation if availability permits. Last-minute bookings are fulfilled based on vehicle inventory in your city.
What happens if a traveler rebooks their flight and needs to modify their Gem pickup time? Sabre GetThere automatically flags the booking change. Travel managers receive alerts and can modify the ground reservation instantly; Gem dispatch receives the update in real time.
Are e-receipts compatible with SAP Concur Expense or other downstream expense systems? Yes, e-receipts are delivered in XML/JSON format compatible with Concur Expense, Coupa, and most corporate expense platforms. Our team configures the data mapping during implementation.
Can Gem handle multi-day corporate events coordinated through Sabre GetThere? Yes. For multi-vehicle events, we assign an on-site dispatcher who coordinates timing, handles changes, and communicates directly with your event team. Specify event scope during booking.
Engage Gem as Your Sabre GetThere Ground Transportation Partner
Call (877) 436-5466, email reservations@gemlimo.com, or request a demo of our Sabre GetThere integration. Fortune 100 and Fortune 500 travel programs consolidate ground transportation under one supplier for consistency, efficiency, and cost control. Gem delivers that standard with native platform integration and 24/7 global support.




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