Groundspan + Gem: Enterprise Ground Transportation

Enterprise travel programs rely on Groundspan to aggregate transportation suppliers—consolidating airlines, hotels, cars, and ground transportation into a single sourcing and booking platform. For Fortune 100 and Fortune 500 programs, Groundspan enables procurement to establish a curated supplier network, negotiate volume pricing, and control spend across every transportation segment.

Gem Worldwide integrates with Groundspan's supplier network, offering enterprise programs a single, globally available ground transportation partner—direct service in NJ/NY/PA and affiliate operators covering 750+ cities worldwide. That consolidation eliminates vendor sprawl and delivers the consistency and cost visibility that enterprise travel managers demand. Contact info@gemlimo.com to discuss Groundspan partnership terms.

Why Enterprise Programs Choose Gem + Groundspan

Vendor consolidation under one Groundspan agreement. Rather than managing 10-15 regional ground transportation vendors with separate contracts, Gem appears in your Groundspan supplier catalog as a single, pre-vetted option covering every major US and international metro.

Transparent pricing and volume leverage. All ground transportation rates are visible in Groundspan. Travel managers compare per-trip costs and volume discounts. Procurement secures volume commitments and lower rates across the entire network.

Consistent service standard globally. Gem's direct service in NJ/NY/PA operates to the same professional standard as affiliate operators in Boston, Chicago, Los Angeles, and 200+ cities worldwide. One brand. One promise. Everywhere.

Seamless integration with enterprise booking tools. Groundspan connects to major corporate OBTs (Sabre GetThere, Concur Travel, Neo1, Amex GBT). Travelers see Gem ground transportation options at the moment they book their flight.

Groundspan Integration Architecture

Gem's Groundspan profile includes:

• Supplier metadata: Legal entity, insurance documentation, certifications (WBENC), tax ID, banking info

• Service coverage: Direct service in NJ/NY/PA; affiliate operator network in 200+ cities

• Vehicle fleet: Sedan, SUV, van, mini coach, motor coach with detailed specs

• Pricing structure: Flat-rate, hourly, and event-based rates by market

• Booking interface: Groundspan's API connects to Gem's reservation system; availability and pricing are real-time

• Reporting: Monthly invoice, trip-level detail, cost rollup by traveler, department, location

Travel managers and procurement teams access Gem's full supplier profile within Groundspan, compare rates against other ground transportation options, and add Gem to their preferred supplier list.

Integrated Booking Workflow

Travelers using Groundspan-connected OBTs (Sabre GetThere, Concur Travel, etc.) experience this workflow:

1. Book flight in OBT — Traveler selects departure and arrival cities, dates, and times

2. Ground transportation options appear — Gem ground transportation options (sedan, SUV, van) are displayed with flat-rate pricing and vehicle availability

3. Select vehicle and book — Traveler adds ground transportation to the trip itinerary; booking flows through Groundspan to Gem dispatch

4. Receive confirmation — Vehicle details, driver contact, and pickup instructions arrive via email and in the OBT trip itinerary

5. Complete trip and reconcile — E-receipt flows back through Groundspan into Concur Expense or the corporate expense system

6. Procurement sees spend data — Monthly Groundspan reporting shows ground transportation costs, volume trends, and performance metrics

Vehicle Fleet and Service Tiers

Groundspan profiles allow Gem to segment vehicle offerings by service level:

• Standard Service: Volvo S90 sedan for solo executives, Lincoln Aviator sedan or Navigator SUV with amenities like water and executive briefing materials.

• Event/Group Service: Mercedes Executive Sprinter Van (8-14 passengers), Mini Coach (27-40 passenger), Motor Coach (56 passenger)

• Specialty Services: Professional greeter service, on-site dispatch coordination, accessibility accommodations

Enterprise procurement teams select which service tiers are available to their travelers, set approval limits, and enforce preferred vehicle selections based on travel policy.

E-Receipt and Expense Automation

Every Gem trip generates a structured e-receipt routed through Groundspan to the corporate expense system. The receipt includes:

• Trip date, time, pickup location, destination

• Vehicle type and driver name

• Mileage, duration, and total cost

• Gem invoice number and Groundspan booking reference

• GPS route confirmation (for audit purposes)

E-receipts arrive in Concur Expense, SAP SuccessFactors, or other downstream systems within 24 hours of trip completion. Travel managers see complete ground transportation spend aggregated by traveler, department, location, and cost center.

On-Site Dispatch and Event Coordination

For enterprise events—board meetings, executive conferences, annual offsites, IPO roadshows—Gem provides on-site dispatch coordination. A dedicated Gem coordinator manages multi-vehicle staging, timing, real-time changes, and communication with your event team. This is logged in Groundspan's event module and coordinated through your account manager.

For large-scale events, Gem can provide consolidated billing through Groundspan and detailed trip-level reporting for internal cost allocation.

Global Coverage and Affiliate Operator Network

Gem's Groundspan profile covers:

• Direct service: All of NJ/NY/PA and major metros (Boston, Philadelphia, Washington DC)

• Affiliate operator network: 200+ cities worldwide with standardized vetting, insurance, and quality controls

• International expansion: Growth into Europe (London, Frankfurt, Paris) and Asia-Pacific (Tokyo, Singapore, Hong Kong) with existing partnerships

Enterprise travelers can book Gem in any major city through the Groundspan/ Concur interface. Same brand. Same quality promise. Consistent service standard everywhere.

Compliance, Insurance, and Vendor Documentation

Gem meets enterprise vendor requirements:

• WBENC certification: Woman-owned business enterprise, verified and audited annually

• Insurance: Above standard when it comes to insurance coverage amongs the most eliete transportation providers.

• Compliance documentation: W-9, tax ID, banking information, background check, and vendor questionnaire completion

• Safety and security: Driver background checks, DVR recording in select vehicles, GPS tracking, and incident reporting

All documentation is maintained in Groundspan's vendor management system for easy audit and renewal.

24/7 Reservations and Dispatch Support

Gem's 24/7 global dispatch supports enterprise programs:

• Direct reservations: (877) 436-5466 or reservations@gemlimo.com for booking questions, modifications, and escalations

• Account management: Dedicated relationship manager for enterprise accounts; quarterly business reviews and performance reporting

• International support: Toll-free and local numbers for major US metros and international hubs; multilingual dispatch support

• Real-time tracking: GPS and vehicle status available via live alerting and Gem's mobile app

What Enterprise Programs Get with Gem + Groundspan

Vendor consolidation. Eliminate 5-10 regional ground operators. One supplier. One contract. One integration.

Cost control. Transparent pricing in Groundspan. Volume discounts across network. Budget forecasting by traveler, location, and department.

Service consistency. Same professional standard from Newark to Las Vegas to London. Brand promise delivered everywhere.

Administrative efficiency. Bookings flow through existing OBTs. E-receipts auto-populate expense systems. No manual intervention.

Audit compliance. Complete trip records, GPS verification, driver documentation, and audit trails stored in Groundspan.

How to Engage Gem Through Groundspan

For Procurement Teams: Contact info@gemlimo.com to add Gem to your Groundspan supplier network. We'll provide vendor documentation, complete your vendor questionnaire, and set up preferred rate agreements.

For Travel Managers: Request Gem ground transportation to become one of if not your only providers during your Groundspan engagement. If not visible, ask your Groundspan administrator to enable Gem in your approved supplier list.

For Corporate Travel Programs: Gem can serve as your sole ground transportation provider or complement existing vendors for specific markets or service tiers. We're flexible on pricing, terms, and scope.

Frequently Asked Questions

Can we negotiate volume pricing for Gem ground transportation through Groundspan? Yes. Volume commitments and pricing are established at contract time. Discounts are based on estimated annual spend and trip volume across your program.

Does Gem appear as an option for all cities in Groundspan, or only major metros? Gem appears for all 200+ cities we serve (direct in NJ/NY/PA, affiliate partners globally). Your Groundspan administrator can designate which cities are available to your travelers.

What's the difference between booking Gem through Groundspan vs. booking directly? Groundspan bookings auto-flow into your OBT and expense system; direct bookings require manual reconciliation. For enterprise programs, Groundspan integration is recommended.

Can we require all travelers to use Gem for ground transportation, or is it optional? Optional by default, but travel policy can be configured to require Gem for specific routes or designate Gem as preferred with rate incentives.

Does Gem provide real-time availability in Groundspan, or static inventory? Real-time. Gem's reservation system connects to Groundspan's API; availability and pricing update in real-time as bookings are made and completed.

How often do we receive billing and cost reporting through Groundspan? Monthly invoices with trip-level detail. Custom reporting available upon request (cost by location, traveler, department, time period).

Engage Gem as Your Enterprise Ground Transportation Partner via Groundspan

Call (877) 436-5466, email reservations@gemlimo.com, or submit a vendor inquiry through Groundspan. Fortune 500 programs consolidate ground transportation to reduce complexity, control costs, and deliver consistent service globally. Gem brings direct expertise in NJ/NY/PA plus a vetted network of affiliate operators covering the world—all under one brand, one contract, and one Groundspan integration.